imperial tobacco canada - Contact us
We welcome your questions or feedback on any aspect of our business. We are also keen to listen to what you think about this website and how it might be developed.
Consumer enquiries
Our Consumer Relations department is available to respond to any requests or contacts from adult consumers.
It aims to:
- Provide an immediate response to adult consumers contacting our company
- Use consumer feedback to improve the quality of our products
You can contact us via the online form 
and one of our coordinators will reply to you as soon as possible.
Alternatively you can speak to one of our coordinators about any of our products by calling our Consumer Response line on 1–800–932–9326 between 8:15am and 7pm, Eastern Standard Time, Monday to Friday.
Company information
Imperial Tobacco Canada
3711 Saint-Antoine Street
Montréal (Québec)
Canada
H4C 3P6
Credit Department
Fax: (514) 932-5277
Media Relations
Eric Gagnon
Manager, External Communications
Tel: (514) 932-6161, ext. 2113
Fax: (514) 932-2695
Email: e.gagnon@itl.ca
Public Affairs
Tel: (514) 932-6161, ext. 2113
Fax: (514) 932-2695